Refund policy

Since the products on this site are made to order,
For services such as cancellation and content change after ordering, at the convenience of the customer. Please note that we cannot respond.

1. Warranty target
Products purchased at our shop are covered by the manufacturer's warranty.

2. Warranty period
The manufacturer's warranty period is one year from the date of arrival of the product.
We guarantee all products free of charge for manufacturing and processing defects.
This warranty only covers "unused items", so please check the contents as soon as the
items arrive.
If you have any problems, please chat or contact us at ikudoll@foxmail.com.
* Warranty only covers the original condition.

Symptoms that seem to be defective and damage to the product due to impact during transportation, etc.
Please contact the inquiry desk within 3 days after arrival. Please contact us.
Please be assured that we will support you until the end.
Please note that if you return the item without contacting us, we will decline to receive
.

Please see the following:
a. Items to be returned or exchanged
1. Items
2. If a product different from the confirmation email at the time of ordering arrives
3. Clear from the product specifications Defective product

b. The warranty does not cover the following cases.
● When exchanging or returning products (color / size) at your convenience.
● For products that have defects such as scratches or damage due to the customer's responsibility.
● For products ordered from other than this site
● If the product is not in its original condition
● Warranty Products whose period has expired
● When damage is caused by a natural disaster or man-made disaster

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